Aiven Cookie Policy

4 December, 2020

This Cookie Policy applies to use of cookies at aiven.io provided by Aiven Ltd, Business ID: 2795743-5, (hereinafter referred to as "Aiven", "we" or "us"). You may access and change your cookie preferences at any time by clicking on "Cookie Settings" on the footer of our website. 

What are cookies?

A cookie is a very small text document, which often includes an anonymous unique identifier. Cookies are created when your browser loads a particular website. The website sends information to the browser which then creates a text file. Every time the user goes back to the same website, the browser retrieves and sends this file to the website's server. 

We also use other forms of technology (such as web beacons and, software development kits in apps (usually referred to as SDKs)) which serve a similar purpose to cookies and which allow us to monitor and improve our service. When we talk about cookies in this Cookie Policy, this term includes these similar technologies. 

To the extent personal data is processed via these cookies, processing of personal data is carried out in accordance with our Privacy Policy.

What cookies do we use and what information do they collect?

  • Necessary cookies: these cookies are required to enable core functionality. Without these cookies, services you have asked for, such as logging in or filling in forms, cannot be provided. If you disable these cookies certain parts of the website will not function for you. We store your cookie settings as part of the necessary cookies.

  • Performance cookies: these cookies help us improve or optimise the experience we provide. They allow us to measure how our website visitors interact with website and we use this information to improve the user experience and performance of website.

  • Analytics cookies: These cookies are used to collect technical information such as the last visited website, the number of pages visited, whether or not email communications are opened, which parts of our website or email communication are clicked on and the length of time between clicks.

  • Functional cookies: we may use cookies that are not essential but enable various helpful features on our websites. For example, these cookies collect information about your interaction with services provided on the website, and may be used on our website to remember your preferences, your interests and the presentation of the website (such as the font size). 

  • Advertising and social media cookies: we use these cookies to collect information about your browsing habits in order to make advertising more relevant to you and your interests. They are also used to limit the number of times you see an advert as well as help measure the effectiveness of an advertising campaign.  We may share this information with other parties who help manage online advertising – please see the "Third Parties" section below for more details. These cookies are used when you share information using a social media sharing button or when you engage with our content on or through a social site such as Facebook. These cookies collect information about your social media interaction with the website, such as whether or not you have an account with the social media site and whether you are logged into it when you interact with content on website. This information may be linked to targeting/advertising activities.      

What third parties do we use?

Your use of our website may result in some cookies being stored that are not controlled by us. This may occur when the part of the website you are visiting makes use of a third party analytics or marketing automation or includes content displayed from a third party website, for example, Facebook. You should review the privacy and cookie policies of these third party services to find out how these third parties use cookies and whether your cookie data will be transferred to a third country.

We use the following third parties:

Cookie provider
Cookie purpose
More information
Google Analytics
Collect information about website use
Hotjar
Collect information about website use
Dreamdata
Collect information about website use
G2
Collect information about website use
Pardot
Collect information about website use and for personalization
LinkedIn
Collect information for relevant advertisements
Facebook
Collect information for relevant advertisements
Twitter
Collect information for relevant advertisements
Reddit
Collect information for relevant advertisements
Google Ads
Collect information for relevant advertisements
Google Optimize
Collect information for A/B Testing
Markettailor
Collect information for personalization

How long do we retain cookies and information they collect?

We use both session and persistent cookies:

  • Session cookies are stored in memory for the duration of the session and removed once the user closes the browser. 

  • Persistent cookies are stored on a user’s device to help remember information, settings, preferences, or sign-on credentials that a user has previously saved. Persistent cookies are stored until they expire or the user deletes the cookies. We keep information collected from cookies for a maximum of 24 months.

How can you change your cookie settings?

You can change your cookie preferences at any time by clicking on "Cookie Settings" on the footer of our website. You can then ‘activate’ or ‘inactivate’ cookies used for different purposes, and then clicking ‘Save Settings’. You may need to refresh your page for your settings to take effect.

Alternatively, most web browsers allow some control of most cookies through the browser settings.

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Aiven for Apache Kafka, Aiven for Apache Kafka Connect, Aiven for Apache Kafka MirrorMaker 2, Aiven for M3, Aiven for M3 Aggregator, Aiven for Apache Cassandra, Aiven for OpenSearch, Aiven for PostgreSQL, Aiven for MySQL, Aiven for Redis, Aiven for InfluxDB, Aiven for Grafana are trademarks and property of their respective owners. All product and service names used in this website are for identification purposes only and do not imply endorsement.